Why my Microsoft Surface Device is Unable to Connect to a Wireless Network?
www.office.com/setup———-Why my Microsoft Surface Device is Unable to Connect to a Wireless Network?Microsoft has proved to be excellent in terms of performance, technology and innovation. Its latest device range including Surface pro and Surface book have expanded immense popularity within a short period of time. These devices have been planned and technologically advanced with utmost excellence; but that doesn’t mean they cannot have any issue or error. One of the common issues includes users not being able to connect to Wi-Fi or see any available networks after switching the Surface device. If you are using a Microsoft Surface pro or Surface book and experiencing the same trouble, then below mentioned troubleshooting tips would definitely help you out.
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- Update the Surface device to the latest version
Check whether your Surface device is updated or not, which will require an internet connection. So, it is recommended to connect to public Wi-Fi network or use mobile broadband connectivity for compatible Surface devices. Once connected, follow the below mentioned path:
- Start -> Settings -> Update & Security -> Windows update
- Install the updates, if available!
- Time & date settings
- Check your device’s time and date and correct them, if required.
- Start -> Time & language menu of settings -> Change device’s date and time
Restart the Wi-Fi feature of Surface
To do so, follow this path:
- Start -> Network & internet -> Wi-Fi
- Turn Off and then turn it back on!
- Restart the modem, router and the Surface device
You can try unplugging the modem and their wireless routers from the power socket for one minute and then plugging in back to solve this issue. Once done, plug in the modem first and then the router after 15 seconds. Now, restart your Surface device, sign in to the Windows and then try connecting to the Wi-Fi again.
- Run Troubleshooter
You can also fix it by running the troubleshooter or the network adapter troubleshooter.
- Wireless drivers reinstallation
Try updating the wireless connection drivers manually to fix this issue. This is because a corrupted or a missing file in the Wireless card driver can cause this issue.—————————————–www.office.com/setup